What's New in Our Help Center?
Centralized Knowledge Base
No more hunting across multiple pages for integration guides. Everything you need is now in one place:
- Complete integration tutorials for QuickBooks, Amazon, eBay, Shopify, and more
- Step-by-step setup guides with screenshots and video walkthroughs
- Common troubleshooting solutions for the issues you encounter most
- Best practices from our support team and successful customers
Powerful Search Functionality
The new search feature is a game-changer. You can now:
- Search directly from your dashboard using the search box in the top-right corner
- Find answers instantly with our improved search algorithm
- Filter results by category (integrations, troubleshooting, account settings, etc.)
- Get relevant suggestions as you type
Mobile-Optimized Experience
Whether you're at your desk or on the go, our help center works perfectly on:
- Desktop computers
- Tablets
- Mobile phones
- All major browsers
Why We Built This
Our support team noticed that 80% of user questions fell into common categories:
- Integration setup issues ("How do I connect my Amazon account?")
- Troubleshooting sync problems ("Why aren't my transactions importing?")
- Feature explanations ("How does inventory tracking work?")
- Account management ("How do I upgrade my plan?")
Instead of waiting for email responses, you can now find these answers immediately.
How to Use the New Help Center
Method 1: Direct Access
- Click the "Documentation" button in your dashboard navigation
- Browse categories or use the search bar
- Click on any article for detailed instructions
Method 2: Dashboard Search
- Look for the search box in the top-right corner of your dashboard
- Type your question (e.g., "connect amazon quickbooks")
- Select from instant results or press Enter for full search
Method 3: Contextual Help
Many pages now have contextual help buttons that take you directly to relevant articles.
